Email: SSL Certificate for Dedicated Sending Domain
When sending out email links from a custom domain in Infinite Sales email, it’s essential to ensure you have generated an SSL certificate by verifying the domain beforehand. Failure to do so will result in a broken link when a recipient tries to open it. In this article we will explain the process to successfully […]
RSS Blocks In the Email Builder
The RSS Elements in the Email Builder allow you to automatically send emails containing dynamically inserted content when a new RSS (Real Simple Syndication) item is published. Usage RSS Header RSS Header Block This will dynamically populate <channel> tags from your RSS Feed. The RSS Header Element supports the following RSS channel tags – use […]
Bounce Classification Codes and Definitions
Email Bounce Classification is a powerful tool designed to help businesses monitor, classify, and resolve email delivery issues. By identifying the causes of bounced emails, it empowers users to optimize their email campaigns for better deliverability. This article will guide you through the key features, benefits, and steps to effectively use the Email Bounce Classification […]
Google Postmaster Tools Integration
Google Postmaster Tools integration is a powerful feature that offers in-depth insights to help improve your email performance and ensure higher deliverability, especially for Gmail users. With it, you can monitor key metrics such as domain and IP reputation, spam feedback, and email authentication protocols like SPF, DKIM, and DMARC. This guide will walk you […]
How to Use the Email Builder for Email Templates
When using the email builder, an email template is a preset layout into which you can insert images, videos, and text elements to create a customized template for future emails. Please note that an email template will not be the final email sent to contacts; it is just a layout placeholder for you to use as a foundation for future […]
Error Codes Library – Outlook
This article includes a list of the possible errors you can encounter on Outlook.Outlook: Error Category Error Codes Meaning Troubleshooting Glossary General Errors 0x800CCC00 This error suggests that the authentication did not load, which might be a result of invalid login details or a problem with the server. Recheck your email and password details to […]
How to Set Up DMARC Records for Email
Setting Up and Understanding DMARC Records What is DMARC? DMARC, an acronym for Domain-based Message Authentication Reporting and Conformance, is a robust technical tool designed to enhance email security. It combines the authentication methods of SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail) to verify the authenticity of emails. DMARC is a free-to-use protocol […]
Microsoft SNDS Integration
The IP Status Monitoring feature, powered by Microsoft SNDS, offers a crucial tool for businesses to track and enhance the deliverability health of their IP addresses. With insights into IP reputation, spam trap hits, and complaint rates, users can proactively maintain their email deliverability and protect their IP reputation. Key Features How This Helps You […]
Forwarding Address and BCC in Email Setup
There are many options for setting up your email within the Settings, including a forwarding address, BCC, reply address, or even forwarding to an assigned user. Navigation Here you will see Forwarding Address, BCC Emails, and a toggle for Forward to Assigned User. Choose your preferences based on the descriptions below: Note: Reply conversations cannot be tracked and will not […]
How To Use Trigger Links in Emails
Trigger links are a great way to pivot off a “click” within an Email and direct the contact to a specific website at the same time. When a trigger link is clicked, the system will attribute the click to the contacts’ activity timeline and trigger a predetermined action within a workflow created for this purpose. […]