When using the email builder, an email template is a preset layout into which you can insert images, videos, and text elements to create a customized template for future emails. 

Please note that an email template will not be the final email sent to contacts; it is just a layout placeholder for you to use as a foundation for future emails. The actual email that you will send out is called an email campaign

We recommend only using placeholder text and custom values when creating an email template in the builder. The unique and customized text should be added once you send out an email campaign (that uses the template as its foundation).

– Navigate to Marketing on the left > Emails at the top > Select Templates and Click + New to create a new template.

You can create an email template using any of these three editors:

Code Editor:

In the Code Editor, you can use HTML to modify and customize the email with code.

Plain Text Editor:

The Plain Text Editor allows you to create plain-text emails. This streamlined editor is designed for crafting simple, text-based emails without the complexity of HTML or design elements. 

Includes:

Design Editor:

In the Design Editor, you can drag and drop elements, use different layouts, and customize the email more efficiently.

How to use:

Part 1:  Starting From A Blank Template

You can also use the AI feature to generate email content.

Note: You can choose from pre-made template options or create a new one from a pre-existing one in your account. 

Part 2: Understanding The Builder

Note: New templates have zero spacing before and after text tags, and text elements have a default padding of 12px.

Inside this tab, you can change the background color, body color, image of the background, button, divider settings, Custom CSS, and Mobile Formatting. You can also enable the text tag (H1, H2, H3, H4, Paragraph), and set spacing.

Part 3: Using The Builder

You can click on that text to edit, but you can also delete it by hovering over the element. This action will open the element options, and you can click on the trashcan to delete.

If you are struggling to develop new designs for your email template, feel free to use our premade templates as inspiration or a starting point for your own emails. 

Pro Tips

FAQ

  1. How do I choose the right editor for my email template?
    • Use the Code Editor for advanced customization with HTML, the Plain Text Editor for simple, text-based emails, and the Design Editor for a visual, drag-and-drop experience.
  2. Can I use custom values in my email templates?
    • Yes, custom values can be used to personalize your email content. Make sure to add these values when creating your email campaign, not in the template.
  3. How do I preview my email template before sending?
    • Use the preview option found in the settings (three dots) to view how your email will appear on different devices.
  4. What should I do if I want to make changes to a pre-made template?
    • Open the template in the Design Editor, make your changes, and save it as a new template or overwrite the existing one.
  5. How can I ensure my emails are not too formal and maintain a personal touch?
    • Use the Plain Text Editor for a more personal feel and avoid overloading your emails with too many design elements.

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