CC and BCC Features to Our Email Composer
Our email composer is equipped with the functionality of CC and BCC capabilities, providing a robust emailing experience. This feature allows users to effectively manage their communication by engaging multiple stakeholders in a single thread while preserving individual confidentiality. As an integral part of our user-friendly solutions, this feature continues to redefine user control in […]
2-way Email Sync for Outlook
With Outlook 2-way sync, you can use your personal Outlook account with Infinite Sales to send and receive emails. Please Note: You would need to send an email to a contact from the CRM to initiate the sync between both platforms. The first outbound email needs to be initiated from the CRM to establish the sync […]
Create SMTP Credentials For Dedicated Domain
The ability to generate SMTP credentials for dedicated sending domains enhances email delivery capabilities. This feature allows you to create unique SMTP credentials for your specific domain, ensuring secure and authenticated access for sending emails. It also provides integration with warm-up services, optimizing your email-sending practices and improving deliverability rates. How to Use Navigating to […]
Dedicated IP Guide
A dedicated IP address allows your emails to be sent from a unique, exclusive address, giving you complete control over the sender’s reputation and email deliverability. Email service providers monitor these IPs to determine how reliably your emails reach their destinations. When should I get a dedicated IP address? If you’re sending large volumes of […]
How to Connect SendGrid as your SMTP Service
If you are using SendGrid for emails, you can connect your account to Infinite Sales to integrate it and send emails directly through Infinite Sales. Follow these steps to connect SendGrid: Step 1: Create an API Key in SendGrid Step 2: Connect your API Key to Infinite Sales to Integrate You can now use SendGrid […]
Using Custom Fonts in the Email Builder
When creating your HTML Email Design System, you may want to use a custom font beyond the standard ones available. When working with brand guidelines where you need to use a custom font, it’s always best to use a solid fallback. Email client support The first consideration to take into account when working with custom […]
What To Do If Your RSS Email Body Is Showing HTML Tags
Within the Email Builder, you may be using the RSS Header or RSS Item elements. These are files that are read easily by a computer (XML files) that automatically update information across sites. They are useful for blogs and other sites if you want to pull information from a site into an email. Sometimes there […]
Understanding Email Verification
In this article, you will learn about email validation, exploring its significance, the validation process, and its profound impact on email deliverability. If you do not have this feature please reach out to your accounts team for assistance. Understanding Email Validation: Email validation is a multi-step process designed to ensure that the email addresses in […]
List Unsubscribe Headers
What is the List-Unsubscribe Header? Benefits for Email Deliverability Can It Be Disabled? Why Might You Not See the Unsubscribe Option? FAQ Why list-unsubscribe header is good for email deliverability This feature is a deliverability best practice! It helps reduce complaints by giving subscribers a quick method to safely unsubscribe without negatively impacting your sending […]
How To Use the Email Builder
The Email Builder is an important section of Infinite Sales. In it, you can create and save templates and schedule email campaigns. The Email Builder contains two sections: Email Campaign and Templates. The Email Templates are where you can customize the branding, layout, and design of the email, and the Email Campaigns are for adding […]