How To Add a 3rd Party Email/SMTP Account
SMTP (“Simple Mail Transfer Protocol”) is the method of communication for emails, which allows you to use the email service within Infinite Sales. Setting up your Email/SMTP provider will allow you to send out workflows and more. We recommend using Infinite Sales, but you may want to use another provider such as Gmail, Outlook, or […]
Understanding Email Verification
In this article, you will learn about email validation, exploring its significance, the validation process, and how to validate the email for a single contact or in bulk. If you do not have this feature please go to Settings -> Business Profile, and under General check the box for email verification. If you don’t see […]
Best Practices To Prevent Your Emails from Ending up in Spam
Ensuring your emails reach your recipients’ inboxes rather than their spam folders is essential for effective communication and successful email campaigns. This article outlines the best practices that will help you improve email deliverability and prevent your emails from being flagged as spam. Key Features and Benefits Best Practices to Prevent Emails from Ending up […]
Email Templates vs Email Campaigns
The Email Marketing section has two areas: Email Templates and Email Campaigns. Email Templates are reusable layouts almost like presets when you can build emails for specific purposes (e.g. a newsletter). The Email Campaigns area is where you choose an Email Template to use, customize it as needed, and then schedule the email to be […]
Integrating Gmail for Email Service
Integrating Gmail as your Email Service provider is one option for sending emails to your leads. This detailed guide explains how to create app-specific passwords for accounts with 2-step verification, with an emphasis on integrating Gmail SMTP. It’s especially helpful for users in the Philippines experiencing connection issues. Important note: From 2024, it will be essential […]
Email: SSL Certificate for Dedicated Sending Domain
When sending out email links from a custom domain in Infinite Sales email, it’s essential to ensure you have generated an SSL certificate by verifying the domain beforehand. Failure to do so will result in a broken link when a recipient tries to open it. In this article we will explain the process to successfully […]
RSS Blocks In the Email Builder
The RSS Elements in the Email Builder allow you to automatically send emails containing dynamically inserted content when a new RSS (Real Simple Syndication) item is published. Usage RSS Header RSS Header Block This will dynamically populate <channel> tags from your RSS Feed. The RSS Header Element supports the following RSS channel tags – use […]
Bounce Classification Codes and Definitions
Email Bounce Classification is a powerful tool designed to help businesses monitor, classify, and resolve email delivery issues. By identifying the causes of bounced emails, it empowers users to optimize their email campaigns for better deliverability. This article will guide you through the key features, benefits, and steps to effectively use the Email Bounce Classification […]
Google Postmaster Tools Integration
Google Postmaster Tools integration is a powerful feature that offers in-depth insights to help improve your email performance and ensure higher deliverability, especially for Gmail users. With it, you can monitor key metrics such as domain and IP reputation, spam feedback, and email authentication protocols like SPF, DKIM, and DMARC. This guide will walk you […]
How to Use the Email Builder for Email Templates
When using the email builder, an email template is a preset layout into which you can insert images, videos, and text elements to create a customized template for future emails. Please note that an email template will not be the final email sent to contacts; it is just a layout placeholder for you to use as a foundation for future […]