How to properly set up SPF and DKIM records
Table of Contents What are SPF & DKIM? Simply put, SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail) are tools that help prove your emails are legitimate, thus preventing them from being marked as spam. SPF specifies which servers are authorized to send emails on behalf of your domain. DKIM lets you add a […]
Test Email Error Troubleshooting
When testing a campaign email, you may receive a popup notification with an error message that states “An error occurred, please try again.” The message will look like this: Check the following to ensure your email test can be sent: NOTE: Check out our other article “How to Send a Test Email and SMS” for […]
Using Mobile Formatting in the Email Builder
Using the Email builder, you can format emails for mobile devices. Step 1: Edit a Mobile Design for Your Email NOTE: There are default styles that include font size and line height settings – they will work on smaller screens for the Design Editor, and you can make customizations anytime. Step 2: Preview and Test Your […]
Email Deliverability 101
Email deliverability is the cornerstone of any successful email marketing strategy. Ensuring that your emails land in your recipients’ inboxes rather than being flagged as spam, is crucial for maintaining communication with your audience and maximizing your marketing efforts. This article will walk you through the basics of email deliverability, highlight key practices, and provide […]
CC and BCC Features to Our Email Composer
Our email composer is equipped with the functionality of CC and BCC capabilities, providing a robust emailing experience. This feature allows users to effectively manage their communication by engaging multiple stakeholders in a single thread while preserving individual confidentiality. As an integral part of our user-friendly solutions, this feature continues to redefine user control in […]
Email Unsubscribe Link
This option is only for users who are using the Infinite Sales email system. This option is enabled by default. A default unsubscribe link will be included at the bottom of the email, stating: “If you no longer wish to receive these emails, you may click here to unsubscribe.” If unsubscribe tag {{email.unsubscribe_link}} is already […]
How To Use Trigger Links in Emails
Trigger links are a great way to pivot off a “click” within an Email and simultaneously direct the contact to a specific website. When a trigger link is clicked, the system will attribute the click to the contacts’ activity timeline and trigger a predetermined action within a workflow created for this purpose. There are four […]
How to Find Hidden or Broken Elements in the Email Builder
This article will teach you how to view hidden or broken elements inside an email. This is helpful if you know there is an element in the email but can’t edit it or when you see a broken image icon. Step 1: Manage Template Step 2: Troubleshooting FAQ
Email Analytics
Email analytics allow you to filter contacts by email stats. This provides deeper insights, enabling you to refine email campaigns. You can filter contacts based on specific email stats, including Sent, Delivered, Opened, Clicked, Complained, and Bounced. This feature allows you to target and analyze connections based on their engagement levels, aiding in the optimization of […]
Image AI in the Email Builder
The Image AI integration resolves the pain point of creating high-quality images that are personalized and optimized for the best visual impact. With the ability to generate personalized images directly in the Media Library and choose from different image styles, you can easily customize your images and have complete creative control over your asset creation […]