Troubleshooting Domains

How to check your DNS records (DNS Lookup Tool) MXtoolbox is a popular online tool that can help you check your Domain’s DNS records. Follow these steps to use MXtoolbox for checking DNS records: Go to the MXtoolbox website at https://mxtoolbox.com. On the homepage, you will see a dropdown menu with options like MX Lookup, DNS […]

Google My Business Publishing Troubleshooting

In this article, you will learn how to troubleshoot Google My Business Publishing.  Things to consider while publishing to GMB: 1. Choose the ideal aspect image ratio: An image can help for social engagement towards your business audience. Google Maps allows you to add images in your list which represent the product to people and […]

Workflow Guide: Using a Query String in Trigger Links

Query strings are powerful tools for transferring data within URLs, offering a streamlined means to convey information across web applications and platforms. Leveraging query strings facilitates data transmission within a URL and enables seamless information exchange during redirects, such as in forms. Navigation Employing query strings within trigger links streamlines the process of passing essential […]

Order Form Fingerprint is Missing Error

If you ever run into the fingerprint is missing error we created this article to guide you through what it is and known solutions for this problem. Here is an example of this error when submitting an order form: Please Note: If you only experience this with some of your customers randomly this means it is […]

Workflow Guide: Using a Query String in Trigger Links

Query strings are powerful tools for transferring data within URLs, offering a streamlined means to convey information across web applications and platforms. Leveraging query strings facilitates data transmission within a URL and enables seamless information exchange during redirects, such as in forms. Navigation Employing query strings within trigger links streamlines the process of passing essential […]

Introducing Email Errors

In this article, you will learn about the email errors you may get using Mailgun and G Suite and what you can do to fix this. Sometimes, issues may happen that prevent your email from being sent. When this happens, you will see an error icon next to that email. To have more information about […]

Meeting Google and Yahoo’s Email Sender Requirements

Starting from February 2024, Google and Yahoo have implemented mandatory email authentication requirements for all email senders.  Additionally, there have been significant policy updates regarding consent and engagement. Senders must adhere to these guidelines as failure to comply may result in email delivery issues such as delays, blocks, or classification as spam.  While these changes […]

RSS Blocks In the Email Builder

Overview The RSS Elements in the Email Builder allow you to automatically send emails containing dynamically inserted content when a new RSS (Real Simple Syndication) item is published.  Usage RSS Header RSS Header Block This will dynamically populate <channel> tags from your RSS Feed (learn more about the <channel> tag here). The RSS Header Element […]

Content AI in the Email Builder

Writing assistant Content AI helps generate 10X faster, more effortless, and better Content. Content AI in Emails generates outlines, introductions, specific sections, and variations for different email contexts, including promotional emails, introduction emails, coupons/discounts, recurring newsletters, testimonials, cold outreach, and content/giveaways. It can also be used to create subject lines and variations. Using Content AI […]

Email Attachment Size Limits

In this article, you will learn the file size limit of the attachments you can add to an Email.  All email server providers limit the maximum email size that an email account can receive.  If you send an email that exceeds the maximum email size limit of the recipient’s email provider, your email will bounce […]