Using Custom Fonts in the Email Builder
When creating your HTML Email Design System, you may want to use a custom font beyond the standard ones available. When working with brand guidelines where you need to use a custom font, it’s always best to use a solid fallback. Email client support The first consideration to take into account when working with custom […]
What To Do If Your RSS Email Body Is Showing HTML Tags
Within the Email Builder, you may be using the RSS Header or RSS Item elements. These are files that are read easily by a computer (XML files) that automatically update information across sites. They are useful for blogs and other sites if you want to pull information from a site into an email. Sometimes there […]
Understanding Email Verification
In this article, you will learn about email validation, exploring its significance, the validation process, and its profound impact on email deliverability. If you do not have this feature please reach out to your accounts team for assistance. Understanding Email Validation: Email validation is a multi-step process designed to ensure that the email addresses in […]
List Unsubscribe Headers
What is the List-Unsubscribe Header? Benefits for Email Deliverability Can It Be Disabled? Why Might You Not See the Unsubscribe Option? FAQ Why list-unsubscribe header is good for email deliverability This feature is a deliverability best practice! It helps reduce complaints by giving subscribers a quick method to safely unsubscribe without negatively impacting your sending […]
How To Use the Email Builder
The Email Builder is an important section of Infinite Sales. In it, you can create and save templates and schedule email campaigns. The Email Builder contains two sections: Email Campaign and Templates. The Email Templates are where you can customize the branding, layout, and design of the email, and the Email Campaigns are for adding […]
Integrating Gmail for Email Service
Integrating Gmail as your Email Service provider is one option for sending emails to your leads. There are a few key steps to ensure proper configuration and setup. Check them out here: Note: Please use a VPN when trying to connect to Gmail SMTP for Users in the Philippines Step 1: Creating your Gmail App […]
Error Codes Library – Gmail/Google Workspace
This article includes a list of the possible errors you could encounter on Gmail/Google Workspace.Gmail / Google Workspace: Error Code Meaning Troubleshooting Glossary 421, “4.3.0” Temporary System Problem. Try again later Retry sending the message later SMTP: Simple Mail Transfer Protocol, a protocol for sending e-mail messages 421, “4.4.5” The server is busy; try again […]
“Add This Event To Your Calendar” Custom Values
In an appointment reminder, you may want to include the “Add To Google Calendar” or “Add to iCal/Outlook” option to make it easy for your customers to add the event to their personal calendars. This can be done in a few easy steps through the Custom Values in the template/snippet builder. Step 1: Access the […]
Email Authentication – DMARC
DMARC is a validation system for incoming emails. It checks that the domain of the From email address matches the domain the message is actually being sent through. If the domains don’t match, the email fails the DMARC check. Covered in this article: What is DMARC How to fix the email failed from DMARC What […]
Video Element in the Email Builder
The video element in the email builder allows you to add video previews to your email templates and campaigns. The video element creates a preview image (using the video’s thumbnail image), adds a play button, and then, hyperlinks the image to your video URL. When someone clicks on the image, they are taken to the […]