Setting Up Buy Now Pay Later for Order Forms

Buy Now Pay Later (BNPL) payment methods are supported in Order Forms. This is applicable for both 1-step and 2-step order forms. This feature can help you provide greater payment flexibility to your customers, potentially increasing your conversion rates. In this guide, we’ll walk you through everything you need to know to start using BNPL options.

Overview of BNPL Payment Methods

BNPL options allow customers to purchase products immediately and pay for them in installments over time. The supported BNPL providers are:

• Klarna
• Affirm
• Afterpay/Clearpay

Availability and Requirements

• Payment Provider: This feature is available only for businesses using Stripe as their payment provider.
• Applicable Products: BNPL options can be used for one-time products only, not for recurring products.

Benefits

• Increased Conversions: Offering BNPL methods can help increase conversions by providing more payment flexibility to your customers.
• Order & Transaction Details: All order and transaction details will be recorded under the Payments menu, similar to credit card payments. Existing triggers for Order Submitted and Payment Received will function as usual.

Migration and Availability

• Stripe Migration: This change requires a migration from Stripe and might already be available for some accounts and in progress for others.

Configuring BNPL Payment Methods within Stripe

You have the flexibility to turn on/off specific payment methods for different channels provided by Infinite Sales. Here’s how to manage the configurations:

1. Invoice: Used for one-time invoices or recurring invoices with auto payments turned off and Text2Pay links. Default methods: Cards, Apple Pay, Google Pay, ACH Direct Debit, Affirm, Klarna, and AfterPay.
2. InvoiceWithAutopayment: Used for recurring invoices with auto-payments enabled. Default methods: Cards, Apple Pay, Google Pay, and ACH Direct Debit.
3. Store: Used for payment methods on online stores on websites. Default methods: Cards, Apple Pay, Google Pay, Affirm, Klarna, and AfterPay.
4. Default: Used everywhere else like 1-step and 2-step order forms, payment links, memberships, and communities. Default methods: Cards, Apple Pay, and Google Pay.

Turning Off a Specific Payment Method

1. Select Configuration: Choose the appropriate configuration (e.g., Invoice, Store, etc.).
2. Select Payment Method: Find the payment method you want to turn off.
3. Turn Off: Use the provided option to disable the selected payment method.

Step-by-Step Guide to Enable BNPL Options

1. Access Payment Integrations: Log in to your Stripe account and navigate to Settings > Connect > Payment methods.
2. Enable BNPL: Ensure that BNPL options like Klarna and Afterpay are enabled.

Order and Transaction Recording

• All transactions using BNPL methods will be recorded under the Payments menu, which is similar to other payment methods.
• Existing triggers for Order Submitted and Payment Received will function as usual.

Troubleshooting and Support

If you encounter any issues with enabling or using BNPL payment methods, refer to the following support articles:

• How to Manage payment methods displayed with Stripe integration

For any additional help, contact our support team for personalized assistance.

PayPal Pay Later for order forms and online stores

• Businesses will be able to offer PayPal Pay Later as a payment method to customers checking out via order forms and online stores
• This is applicable for both 1-step and 2-step order forms and upsell purchases
• The pay-later option is only available for one-time purchases. This will not be available for recurring products
• The Pay Later button will be displayed right below the PayPal button during checkout. Offering pay-later options helps in increasing conversions for your customers
• Tracking: Subscription status updates made within PayPal will be reflected in real-time inside Infinite Sales

FAQs

1. What are the supported BNPL providers?
The supported BNPL providers are Klarna, Affirm, and Afterpay/Clearpay. These can be used for one-time products, but not for recurring products.

2. Can I use BNPL options with recurring products?
No, BNPL options are only available for one-time products and cannot be used with recurring products.

3. How can I enable BNPL payment methods?
To enable BNPL options like Klarna, Affirm, and Afterpay, log in to your Stripe account, navigate to Settings > Connect > Payment Methods, and ensure the BNPL options are activated.

4. Will BNPL transactions appear in my order records?
Yes, all transactions made using BNPL methods will be recorded in the Payments menu, just like credit card payments. Existing triggers for Order Submitted and Payment Received will continue to work as expected.