This article will go over the Email Services section of your settings and how to navigate/use it.
Domain Service
This is the tab where you will pick/determine your default provider. You can also enable reply tracking back into the system, and add service providers using the Add Service option.
Reply & Forward Settings
- In this tab you can setup Forwarding, BCC, and forwarding to specific assigned users.
Note: If you reply from the other email system and not within platform, your replies will not be seen in platform and replies to you will not come back into system after.
- You can also setup a specific reply-to address.
Note: Reply conversations cannot be tracked and will not come back into the conversation thread