Introducing Email Errors

In this article, you will learn about the email errors you may get using Mailgun and G Suite and what you can do to fix this. Sometimes, issues may happen that prevent your email from being sent. When this happens, you will see an error icon next to that email. To have more information about […]

Meeting Google and Yahoo’s Email Sender Requirements

Starting from February 2024, Google and Yahoo have implemented mandatory email authentication requirements for all email senders.  Additionally, there have been significant policy updates regarding consent and engagement. Senders must adhere to these guidelines as failure to comply may result in email delivery issues such as delays, blocks, or classification as spam.  While these changes […]

RSS Blocks In the Email Builder

Overview The RSS Elements in the Email Builder allow you to automatically send emails containing dynamically inserted content when a new RSS (Real Simple Syndication) item is published.  Usage RSS Header RSS Header Block This will dynamically populate <channel> tags from your RSS Feed (learn more about the <channel> tag here). The RSS Header Element […]

Content AI in the Email Builder

Writing assistant Content AI helps generate 10X faster, more effortless, and better Content. Content AI in Emails generates outlines, introductions, specific sections, and variations for different email contexts, including promotional emails, introduction emails, coupons/discounts, recurring newsletters, testimonials, cold outreach, and content/giveaways. It can also be used to create subject lines and variations. Using Content AI […]

Email Attachment Size Limits

In this article, you will learn the file size limit of the attachments you can add to an Email.  All email server providers limit the maximum email size that an email account can receive.  If you send an email that exceeds the maximum email size limit of the recipient’s email provider, your email will bounce […]

How to properly set up SPF and DKIM records

Table of Contents What are SPF & DKIM? Simply put, SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail) are tools that help prove your emails are legitimate, thus preventing them from being marked as spam. SPF specifies which servers are authorized to send emails on behalf of your domain. DKIM lets you add a […]

Test Email Error Troubleshooting

​When testing a campaign email, you may receive a popup notification with an error message that states “An error occurred, please try again.” The message will look like this: Check the following to ensure your email test can be sent: NOTE: Check out our other article “How to Send a Test Email and SMS” for […]

Using Mobile Formatting in the Email Builder

Using the Email builder, you can format emails for mobile devices. Step 1: Edit a Mobile Design for Your Email NOTE: There are default styles that include font size and line height settings – they will work on smaller screens for the Design Editor, and you can make customizations anytime.  Step 2: Preview and Test Your […]

Email Deliverability 101

Email deliverability is the cornerstone of any successful email marketing strategy. Ensuring that your emails land in your recipients’ inboxes rather than being flagged as spam, is crucial for maintaining communication with your audience and maximizing your marketing efforts. This article will walk you through the basics of email deliverability, highlight key practices, and provide […]

CC and BCC Features to Our Email Composer

Our email composer is equipped with the functionality of CC and BCC capabilities, providing a robust emailing experience. This feature allows users to effectively manage their communication by engaging multiple stakeholders in a single thread while preserving individual confidentiality. As an integral part of our user-friendly solutions, this feature continues to redefine user control in […]